Computer Diagnostics & Troubleshooting

Being a client in Rochester, I was concerned when learned you moved to Buffalo! However, You have made it all very simple and you were able to fix my computer issues easily! Thank you!!

Ann. M.

Personal Feedback

Frequently Asked Questions

What is your training and experience.

With a career in IT spanning back to the 1980s, I've gained foundational experience in the banking, healthcare and insurance sectors. In 2006, I channeled that expertise into launching my own business.

My devices are old and I need to buy new ones. Can you advise me?

Yes! Since I have no product sales ties, you can count on me for an objective opinion on what you truly need.

I think I've been hacked! Can you help?

Absolutely! I can help clean your computer, make sure you have strong security software, and provide guidance on safe computing practices.

Can you help me with my Smart TV?

Yes, I can help you configure and learn how to use your Smart TV.

Can you help me with my smartphone?

Yes, I can help with both Apple iPhones and Android smartphones.

Do you work on Mac devices?

Yes

If I go over the hour, do I have to pay for another hour?

No, after the first hour the remaining time is bill in 15 minute increments.

What is your hourly rate?

$100 plus tax ($108.75/hr total)

Is it possible for me to drop off equipment at your office rather than scheduling a home visit?

Yes, with previous notice.

What if I just need help using my computer, or another device?

I'm here for you!

Can you help me with my WiFi?

Yes, I can help you setup your WiFi, help secure it, and make sure it's working at the best speed possible.

Can you help me with my printer?

Yes, I can help you setup your printer to your home network and computers, and make it work how you need it to!

Do you work on Windows devices?

Yes

Can you set up new devices (laptops, printers, routers, etc..)?

Yes!

Is there a minimum amount of time I need to book with you?

Yes, a minimum of 1 hour is required.

Is there a charge for coming to my home?

CONTACT INFO

Geek On The Go

Karen Crummins

Address

321 Voorhees Ave.
Buffalo, NY. 14216

Phone

BUFFALO: 716-667-GEEK (4335)

ROCHESTER: 585-442-GEEK (4335)

E-Mail

email4geek@gmail.com

GEEK ON THE GO